a coworker friend mentioned to me that when he was coming up to visit he noticed that someone had written a less than favorable review on our church on google.

"really?"

"yeah, but don’t worry, it looks like that person who gets mad at the slightest things"

so i checked it out. some of the stuff is shallow in the grand scheme of things, but it’s real. it is making me wonder. how does one show grace as a church amongst the anonymous criticism of the social media allows?

i am sure larger and higher profile churches & ministries have dealt with this or ignored these type of things. but as this becomes the norm for smaller or mid-sized communities, is there a difference to responding?